- Short stay surcharge:
We levy a surcharge for short stays.
The bill for your room can be paid in cash or using a debit card.
- Arrival and departure:
Check-in: from 2.00 p.m. - Check-out: by 9.00 a.m. Upon early departure or late arrival the room price for each day booked is charged (no deductions).
Should your arrival be delayed and you will only be arriving here after 6 p.m., please give us a call to let us know.
We provide parking spaces right next to the hotel for all our guests. These spaces do not have to be reserved (in the underground garage or in the car park).
- Non-smokers rooms:
We would ask you to not smoke in our rooms and apartments. Thank-you for your co-operation in this matter!
are unfortunately not permitted.
- In the apartments:
Bed linen and bathing, hand and dish towels are of course included. Not included are cleaning supplies and dish washer tabs. NEW: Nespresso-coffee-machine (without capsule).
- Ski room:
You can keep your ski equipment in our ski-room with boots-warmer.
TEMPORARY CHANGE OF CANCELLATION CONDITIONS DUE TO COVID-19
Due to the current situation, we have decided to change our cancellation conditions for the time being.
Therefore, for the winter 2020/2021 a free cancellation will be possible up to 1 month before your arrival. A cancellation must be made in writing, only then is a cancellation valid.
NEW CANCELLATION CONDITIONS
In case of a cancellation the following conditions apply:
(according to Austrian Hotel Regulations)
- 1 month before the arrival date a free cancellation is possible
- from 1 month to 1 week before the day of arrival 70 % of the total package price
- in the last week before the day of arrival 90% of the total package price
- in case of late arrival or early departure we charge the total booked package price
- Travel cancellation insurance:
We recommend that you take out travel cancellation insurance: www.europaeische.at
General terms and conditions for the Austrian hotel sector apply.
Place of jurisdiction Landeck/Tirol - subject to errors in print and to changes.