booking information

  • Short stay surcharge:
    We levy a surcharge for short stays.
  • Payment:
    The bill for your room can be paid in cash or using a debit card.
  • Arrival and departure:
    Check-in: from 2.00 p.m. - Check-out: by 9.00 a.m. Upon early departure or late arrival the room price for each day booked is charged (no deductions).

    Should your arrival be delayed and you will only be arriving here after 6 p.m., please give us a call to let us know.
  • Parking:
    We provide parking spaces right next to the hotel for all our guests. These spaces do not have to be reserved (in the underground garage or in the car park).
  • Non-smokers rooms:
    We would ask you to not smoke in our rooms and apartments. Thank-you for your co-operation in this matter!
  • Pets:
    are unfortunately not permitted.
  • In the apartments:
    Bed linen and bathing, hand and dish towels are of course included. Not included are cleaning supplies and dish washer tabs. NEW: Nespresso-coffee-machine (without capsule).
  • Ski room:
    You can keep your ski equipment in our ski-room with boots-warmer.
    In case of a cancellation the following conditions apply:
    (according to Austrian Hotel Regulations)
    • 3 - 1 month before the day of arrival 40 % of the total package price
    • from 1 month to 1 week before the day of arrival 70 % of the total package price
    • in the last week before the day of arrival 90% of the total package price
    • in case of late arrival or early departure we charge the total booked package price

  • Travel cancellation insurance:
    We recommend that you take out travel cancellation insurance:

General terms and conditions for the Austrian hotel sector apply.
Place of jurisdiction Landeck/Tirol - subject to errors in print and to changes.

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