- Short stay surcharge:
We levy a surcharge for short stays.
The bill for your room can be paid in cash or using a debit card.
- Arrival and departure:
Check-in: from 2.00 p.m. - Check-out: by 9.00 a.m. Upon early departure or late arrival the room price for each day booked is charged (no deductions).
Should your arrival be delayed and you will only be arriving here after 6 p.m., please give us a call to let us know.
We provide parking spaces right next to the hotel for all our guests. These spaces do not have to be reserved (in the underground garage or in the car park).
- Non-smokers rooms:
We would ask you to not smoke in our rooms and apartments. Thank-you for your co-operation in this matter!
are unfortunately not permitted.
- In the apartments:
Bed linen and bathing, hand and dish towels are of course included. Not included are cleaning supplies and dish washer tabs. NEW: Nespresso-coffee-machine (without capsule).
- Ski room:
You can keep your ski equipment in our ski-room with boots-warmer.
Cancellation is as unpleasant for us as it is for you.
Cancellations can only be made in writing. We charge 40% of the entire package price from 3 months to 1 month before arrival; up to 1 week prior to the arrival day it is 70% and in the last week prior to the arrival day 90% of the total package price is charged. Should fewer than number of people booked arrive, the full room price will be charged.
- Travel cancellation insurance:
We recommend that you take out travel cancellation insurance: www.europaeische.at
General terms and conditions for the Austrian hotel sector apply.
Place of jurisdiction Landeck/Tirol - subject to errors in print and to changes.